Privacy Policy — ScholarShip

ScholarShip ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our services.

1. Information We Collect

We collect information you provide directly to us, including:

Account information: name, email address, and password when you create an account.
Payment information: billing details processed securely through our payment provider (Stripe). We do not store your full card number.
Profile information: academic background, country of origin, and scholarship preferences you optionally provide.
Communications: messages you send us via email or our contact form.

We also collect information automatically when you use our site:

Usage data: pages visited, time spent, clicks, and navigation paths.
Device data: IP address, browser type, operating system, and referring URLs.
Cookies and tracking technologies as described in our Cookie Policy.

2. How We Use Your Information

To provide, operate, and improve our services.
To process payments and send purchase confirmations.
To send you scholarship alerts, deadline reminders, and service updates.
To respond to your questions and support requests.
To analyze usage trends and optimize our platform.
To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share it with:

Service providers: third-party vendors who assist us (payment processing, email delivery, hosting, analytics) bound by confidentiality agreements.
Legal authorities: when required by law, court order, or to protect the rights and safety of our users.
Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice to you.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at privacy@scholarshipshub.app.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your data ("right to be forgotten").
Object to or restrict certain processing activities.
Receive a copy of your data in a portable format.
Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@scholarshipshub.app.

6. Google Services

We use Google Analytics to understand how visitors use our site. Google Analytics collects data such as pages visited, time on site, and device information. This data is anonymized and used solely for internal reporting. You can opt out via the Google Analytics Opt-out Browser Add-on.

7. Security

We use industry-standard security measures including SSL encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password for your account.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions, please contact us at: privacy@scholarshipshub.app